Privacy Policy
Information Collection
Google Analytics tracks visit metrics but not personally identifiable information. Customer registration collects names, emails, addresses, phone numbers, and payment data.
Cookies
Persistent cookies enable returning visitor recognition. Third-party services like YouTube may use cookies independently. Cookie acceptance is required only for customer authentication.
Information Usage
Collected data enables personalized experiences, expedited transactions, and periodic order communications. Health Information (PHI) relationships include Business Associate Agreements.
Data Protection
Regular security scans, malware monitoring, and SSL encryption protect data. Your data resides behind secure networks and can only be accessed by a limited number of authorized personnel with strict confidentiality obligations.
Third-Party Disclosure
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties.
GDPR & CCPA Rights
You have the following rights regarding your personal data:
- Right to access personal data
- Right to correct inaccurate information
- Right to deletion ("Right to be forgotten")
- Right to restrict processing
- Right to data portability
- Right to object to processing
- Rights against automated decision-making
Data breach notification follows all applicable regulatory requirements.
Data Deletion
Customers may request data deletion per GDPR/CCPA requirements. All customer data is automatically deleted within 30 days of contract expiration, with removal from backups after one year. Expedited deletions via techsupport@hawkindynamics.com are completed within 48 business hours.
Data Ownership
Hawkin Dynamics retains software ownership. However, user data is the sole ownership of the customer. Hawkin Dynamics does not access customer data except with written consent. Upon termination, user data remains available for a period of no less than 30 calendar days.
CAN-SPAM Compliance
Email collection facilitates product information, order processing, and marketing communications. Users may unsubscribe at any time via the link in any email footer.
Governing Law
This privacy policy is governed by the laws of the State of Maine, United States.
Contact
Hawkin Dynamics LLC
90 Bridge St STE 230, Westbrook ME 04092
Phone: 207-405-9142
Email: techsupport@hawkindynamics.com